Return Policy

Return Policy:

UNOPENED ITEMS:

Returns will be accepted for all unopened products within 30 days after original shipping date.

OPENED ITEMS

Apparel can be returned within 30 days as long as tags are not removed.

Opened Hardware can be returned within 30 days however will be subject to a restocking fee. Products damaged by improper usage such as bending, scratching will be subject to a 50% restocking fee.

To process a return, simply print out your original order confirmation email and mail your product back to us. Make sure to properly label, protect and insure your returned product, as The Crypto Merchant is not responsible for lost or damaged shipments. We will not be able to process your return without your order number and order confirmation email. Simply mail your product to:

Attn: Returns Order #____________

Ships-A-Lot The Crypto Merchant

2918 Huntley Dr

Memphis TN 38132

The Crypto Merchant is not responsible for the costs associated with returning the product.

How soon will I get my refund?

We will process your return as soon as we get your item back and complete an inspection of its condition. A credit will be applied on the original method of payment, within 3 business days of receiving your return shipment.