Returns will be accepted for all unopened products within 30 days after original shipping date.
Apparel can be returned within 30 days as long as tags are not removed.
Software Products and Hardware containing Software Products cannot be returned.
Opened Hardware can be returned within 30 days however will be subject to a restocking fee. Products damaged by improper usage such as bending, scratching will be subject to a 50% restocking fee.
To process a return, simply print out your original order confirmation email and mail your product back to us. Make sure to properly label, protect and insure your returned product, as The Crypto Merchant is not responsible for lost or damaged shipments. We will not be able to process your return without your order number and order confirmation email. Simply mail your product to:
Attn: Returns Order #____________
Ships-A-Lot The Crypto Merchant
2918 Huntley Dr
Memphis TN 38132
The Crypto Merchant is not responsible for the costs associated with returning the product.
How soon will I get my refund?
We will process your return as soon as we get your item back and complete an inspection of its condition. A credit will be applied on the original method of payment, within 10 business days of receiving your return shipment.